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Privacy Policy

1. Introduction
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Buildology AI Pty Ltd (“BuildEase”, “we”, “our”, or “us”) operates the BuildEase AI platform, a cloud-based construction project management software solution (the “Platform”).

We are committed to protecting your privacy and handling your personal information in a transparent and secure manner.

This Privacy Policy explains:

  • What information we collect

  • How we use it

  • How we store and protect it

  • When we share it

  • Your rights regarding your information

This Policy applies to:

  • Our website

  • Our web and mobile applications

  • All related services, features, and integrations

By using BuildEase, you agree to this Privacy Policy.

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2. Who We Are
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BuildEase AI Pty Ltd
Brisbane, Queensland, Australia
Email: privacy@buildease.ai

We operate in compliance with:

  • The Australian Privacy Act 1988 (Cth)

  • The Australian Privacy Principles (APPs)

  • Where applicable, the EU GDPR

  • Other relevant international data protection laws
     

3. Information We Collect

We collect information in the following categories:

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3.1 Personal Information

Information that identifies you directly, including:

  • Full name

  • Email address

  • Phone number

  • Company name

  • Job title

  • Billing address

  • Account login credentials
     

3.2 Project & Business Information

As a construction management platform, BuildEase will collect:

  • Project details

  • Budgets and financial data

  • Vendor and subcontractor information

  • Team member allocations

  • Documents (plans, contracts, drawings, invoices)

  • Schedule and Gantt chart data

  • Selections and product information

Some of this may contain personal data about third parties (e.g., subcontractors, employees).

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3.3 Technical & Usage Data

Automatically collected information:

  • IP address

  • Device information

  • Browser type

  • Operating system

  • Log data

  • Usage analytics

  • Feature interaction data

  • Session data
     

3.4 AI & Interaction Data

Because BuildEase includes AI-powered agents and assistants:

  • Chat prompts and responses

  • Agent interactions

  • Uploaded documents for analysis

  • Structured planning and scheduling inputs

This data is used to improve performance and deliver intelligent functionality.​
 

4. How We Collect Information

We collect information:

  • When you register for an account

  • When you use the platform

  • When you upload documents

  • When you communicate with us

  • Through cookies and analytics tools

  • Through integrations (e.g., accounting software)
     

5. How We Use Your Information

We use your information to:
 

5.1 Provide Services

  • Operate and maintain the platform

  • Generate schedules and budgets

  • Enable collaboration

  • Provide AI insights
     

5.2 Improve the Platform

  • Improve AI performance

  • Analyze feature usage

  • Develop new features

  • Conduct internal analytics
     

5.3 Communication

  • Send account notifications

  • Provide customer support

  • Send product updates

  • Respond to enquiries
     

5.4 Legal & Security

  • Detect fraud

  • Enforce terms

  • Comply with legal obligations

  • Protect user safety
     

6. Legal Basis for Processing (GDPR Where Applicable)

Where GDPR applies, we rely on:

  • Contractual necessity

  • Legitimate interests

  • Consent (where required)

  • Legal compliance
     

7. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Authenticate users

  • Remember preferences

  • Improve performance

  • Analyze usage

Users can manage cookie settings in their browser.
 

8. Data Sharing

We do not sell your personal data.

We may share data with:
 

8.1 Service Providers

  • Cloud hosting providers

  • Analytics providers

  • AI processing services

  • Customer support platforms

All providers are contractually obligated to protect data.
 

8.2 Business Transfers

If BuildEase is acquired or merged, your data may be transferred.
 

8.3 Legal Obligations

We may disclose information if required by law.
 

9. Data Storage & Security

We implement:

  • Encrypted data transmission (HTTPS/TLS)

  • Secure cloud hosting

  • Role-based access control

  • Authentication protections

  • Firewalls and monitoring

  • Data backup systems

Despite safeguards, no system is 100% secure.
 

10. International Data Transfers

As a cloud-based SaaS platform, your data may be stored or processed outside Australia.

Where required, we implement appropriate safeguards for international transfers.
 

11. Data Retention

We retain data:

  • While your account is active

  • As required for legal compliance

  • As necessary for legitimate business purposes

Users may request deletion (see Section 13).
 

12. Your Rights

Depending on your jurisdiction, you may have rights to:

  • Access your data

  • Correct inaccurate data

  • Request deletion

  • Restrict processing

  • Object to processing

  • Data portability

  • Withdraw consent

Requests can be sent to privacy@buildease.ai
 

13. Account Deletion

You may request account deletion by contacting us.

Upon deletion:

  • Your personal data will be deleted or anonymised

  • Certain data may be retained for legal or compliance reasons
     

14. AI & Automated Processing

BuildEase uses AI agents to:

  • Analyse project data

  • Generate schedules

  • Provide forecasting

  • Offer recommendations

These outputs are assistive and do not replace professional judgement.

Users remain responsible for project decisions.
 

15. Third-Party Integrations

BuildEase may integrate with:

  • Accounting software

  • Document storage providers

Use of these services is governed by their own privacy policies.
 

16. Children’s Privacy

BuildEase is not intended for individuals under 18.

We do not knowingly collect children’s data.
 

17. Marketing Communications

We may send product updates or marketing communications.

Users can unsubscribe at any time.
 

18. Data Breach Notification

If a data breach occurs:

  • We will assess impact

  • Notify affected users where required

  • Comply with legal obligations
     

19. Changes to This Policy

We may update this Privacy Policy.

Changes will be posted on this page with updated revision date.

Continued use of the platform constitutes acceptance.

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